What’s more, the red light under the mouse which is used to track position does not turn on in any configuration, including wired. Is it toast? I used it well within normal use so not sure what component could have gone so that the mouse turns on but does not function. I can however follow the reset procedure by plugging the mouse in the computer whilst holding the two action buttons, to which the mouse will flash white 5 times before returning to cycling through all the colors. You can try mapping the X1 or X2 keys to keyboard buttons and test if it works in a text editor. Hi guys, ive been using my Harpoon RGB wireless mouse and yesterday i saw an firmware update to my usb wireless receiver it was v.5.4. For iCUE version 4 or newer For iCUE version 3 or older. As far as I understand, this mouse does not have non-standard additional buttons besides RMB, LMB, X1,X2 and the wheel, and all of them must be remapped in reWASD. Also, check your taskbar tray and see if any instance of the application is running. Typically, to bind your mouse buttons to in-game controls, you will need to use the remap key action. Once in the task manager, search for the process of CUE (Corsair Utility Engine), right-click on it and select End Task. Whilst being wired, I can’t see the device in device manager or in the iCue software (updated to latest version). Now, press Windows + R, type taskmgr in the dialogue box and press Enter. It doesn’t event go into charging mode, and the mouse does not work in the wired configuration either. The same happens if I go into 2.4GHz mode, and even more worrying: the exact same behaviour is shown when I use the Corsair USB cable to connect the mouse directly to my computer. After the repair is completed, restart your PC system. This might be a temporary solution but will definitely fix you mouse button 4 and 5. Search for KB4015583, Right Click and Uninstall. Click START and search for Control Panel. When the installer window pops up, select Repair the application. So to uninstall the KB4015583 windows update and fix your mouse side buttons. Find CORSAIR iCUE 4 Software and select it. Thinking I’d need to pair them again, I’ve simply followed the procedure to put the mouse into pairing mode by holding down the DPI cycle button whilst turning the mouse on in BT mode, but the mouse does not enter pairing mode and the LEDs simply cycle through all colors. If the device is properly connected but you still experience issues: Type Apps & features in Windows search and select it. I’ve been using the Corsair Harpoon RGB mouse for about 6 months, and yesterday I was unable to use it with my laptop over Bluetooth (even though I used to often and both devices were paired recently).
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